For ages 21 and above

Responsible Gaming Guidelines

bidi baji believes entertainment is truly enjoyable only when it stays within control. On this page we explain how to set your own limits, recognise warning signs and get support when needed.

Age 21+ required
Self-exclusion available
24/7 support ready
21+

All casino and betting activities at bidi baji are for users aged 21 or above only. Minors are strictly prohibited from opening an account or taking part in any game.

Why gaming should be done responsibly

Online gaming is a form of entertainment — not a guaranteed way to make money. Before starting any slot, live casino or sports betting session at bidi baji, ask yourself one question: what is my budget for today, and if I lose it, will it cause problems at home? An honest answer to that single question is the first step toward responsible gaming.

Our Terms and Conditions clearly state that betting activities are conducted for entertainment purposes, and that no single session should be viewed as a means of earning income. Placing larger bets to try to recover losses — known as "chasing losses" — is the biggest warning sign of a gambling problem.

bidi baji wants every user to play with awareness. We have built specific tools that let you stay in control of your own gaming. If you ever feel the situation is getting out of hand, do not wait — choose to get support.

Remember: Winning and losing are both a normal part of gaming. There is no method that guarantees a win. Playing in secret from family and loved ones, or betting with borrowed money, are signs of a serious problem.

Core principles of responsible gaming

  • Set a budget before you play and stick to it
  • Do not increase your bets in the hope of recovering lost money
  • Do not make gaming your only pastime — spend time on other activities too
  • Never bet with borrowed money or by drawing on your savings
  • Decide on a time limit for each session before you start
  • Never let anyone under 21 use your account

Tools to keep yourself safe

Log in to your bidi baji account and contact support to activate any of the limits below. These tools are enabled at your request.

Deposit Limit

Set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set, lowering it takes effect immediately; increasing it takes some time for your safety.

Session Time Limit

Decide in advance how many minutes or hours you will play in one go. When the set time is up, the platform will remind you to take a break or will end the session automatically.

Self-Exclusion

You can request that your account be fully closed for a set period. During the exclusion you will not be able to log in or place bets. It is an optional but effective step.

Betting Limit

Set an upper limit on the total amount you can bet within a given period. This helps reduce the chance of a sudden large loss.

Mandatory Break

Put your account on a temporary break for 24 or 48 hours. During this time you can decide whether to continue playing — without any pressure.

Contact Support

Speak with our team on 24/7 live chat to activate or change any limit. Full support is available in Bangla.

Recognise the warning signs

If you notice one or more of the following signs in yourself, it is important to take them seriously.

  • You are placing more and more bets to recover lost money and cannot stop
  • You are hiding your gaming from family or friends, or lying about it
  • You are losing focus on daily responsibilities, studies or work
  • You feel restless or irritable when you are not able to play
  • You are using money set aside for household expenses or dipping into savings to bet
  • You are continuing to play with borrowed money or money taken from others
  • You repeatedly go over your set budget and find it hard to stay within limits

What to do if you have a problem

Acknowledging a problem is the most courageous step. Without shame or fear, consider the following options:

bidi baji Live Chat

Talk in Bangla 24 hours a day, seven days a week. If you want to activate self-exclusion or any other limit, let us know directly on chat.

Contact by Email

If you prefer to describe your situation in writing, send an email. The support team responds in both Bangla and English.

Family and Loved Ones

Tell a trusted family member. The support of those close to you is the most effective means of dealing with a problem.

Professional Counselling

Consult a mental health specialist or behavioural addiction counsellor. This is a sign of courage, not weakness.

Protecting minors

The minimum age to open an account and play at bidi baji is 21. Age is verified at registration, and additional documents may be requested in cases of doubt.

If a minor in your household uses your device, take the following steps:

  • Never share your login details (username and password) with anyone
  • Log out from all devices when you finish playing
  • Use a PIN or password lock on your device
  • If you suspect anything, change your password straight away

Our Privacy Policy sets out in detail the measures we follow to protect user information.

bidi baji's commitment

We believe that building a healthy gaming environment is our responsibility as well as the user's. We actively monitor user behaviour and reach out directly when we spot patterns that suggest risk. Our goal is entertainment — not harm.

How to build healthy habits

A few habits go a long way toward keeping your gaming controlled over the long term. First, set aside a fixed budget before you play — money that, if lost, will not affect your day-to-day life. Second, record the cost and duration of each session in a notebook or phone note. Having the numbers in front of you builds awareness of your own habits.

Every now and then, keep one day of the week completely free of gaming. This break will remind you that there is enjoyment in life beyond playing. Spending time with friends or family, pursuing a hobby or exercising all help to maintain good mental health.

If you notice that you feel no satisfaction even after winning and still feel the urge to keep playing, that is an important signal. In that situation, end the session and make a plan for the next day — never make decisions driven by emotion.

Our FAQ has answers to common questions about account management, deposits and withdrawals, which will help you keep better control of your account.

Common questions about responsible gaming

Tell our support team via 24/7 live chat that you want self-exclusion and for how long. The team will close your account promptly. You will not be able to log in during the exclusion period. You can also send the same request by email.

Yes, but for your safety, a request to increase the limit does not take effect immediately — there is a set waiting period. This delay is intentional, so that decisions are not made in the heat of the moment. Lowering the limit, however, takes effect immediately.

No. All activities at bidi baji are strictly for users aged 21 and above. Age is verified at registration, and if an underage user's account is identified, it will be permanently closed and any deposited funds will not be returned.

Mental health specialists and behavioural addiction counsellors are available at various hospitals and clinics in Bangladesh. Talking with family and consulting a trusted doctor are the most effective steps. bidi baji's support team can help you activate self-exclusion, but please contact a specialist for professional treatment.

If speaking directly is not an option, write it down. A letter or message is often more effective than spoken words. You can also talk to us on bidi baji's live chat — activate self-exclusion to step back for a while and use that time to seek professional advice.

Yes. The limits set on your account apply to both the web and the Android/iOS apps. The same limits remain in effect whenever you log in from any device on the same account.